FAQ



Common Questions Answered

Frequently Asked Questions

Answers to the questions we hear most from Sdn. Bhd. owners.

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FAQ

Your Questions, Answered.

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How do I transfer my accounting firm to Visionary Legacy?

Transferring is far simpler than most business owners expect. Once you engage us, we issue a Letter of Engagement and notify your existing firm to coordinate the handover of all documents, records, and statutory filings. You don’t need to deal with your old firm at all — we manage the entire transition on your behalf.

The process typically takes one to two weeks and involves no disruption to your business operations or compliance standing. In most cases, we can begin handling your accounts from the very next billing period.

How long does company incorporation take?

With all documents in place, SSM typically processes a new Sdn. Bhd. incorporation within one to three working days via the MyCoID system. The total timeline from your first engagement with us to receiving your Certificate of Incorporation is usually three to seven working days, depending on how quickly we can gather the necessary information from you.

We handle the entire process from name search and approval through to company establishment, and we proceed immediately to post-incorporation steps — including tax registration, co-sec setup, and bank account introduction — so your company is fully operational as quickly as possible.

What documents are needed to incorporate a Sdn. Bhd.?

The requirements are straightforward. From each director and shareholder, we need:

  • Copy of MyKad (Malaysian citizens) or passport (foreign nationals)
  • Proposed company name (we will check availability with SSM)
  • Business address, or we can provide a registered address service
  • Intended business activities (we will advise on the appropriate SSM codes)
  • Proposed share structure — number of shares and percentage per shareholder

Once we have these, we handle all SSM forms, filings, and statutory documentation. You review and sign where required, and we take care of everything else.

Does my Sdn. Bhd. need a statutory audit every year?

Generally yes — most Sdn. Bhd. companies in Malaysia are required by law to have their financial statements audited annually by an approved auditor registered with MIA. The audited accounts must be presented at the Annual General Meeting and filed with SSM.

However, certain dormant companies and qualifying small private companies may be eligible for audit exemption under the Companies Act 2016. Eligibility depends on revenue, total assets, and number of employees over two consecutive financial years. We will assess your company’s position and advise whether exemption applies before any audit engagement is arranged.

What is a Company Secretary and why do I need one?

Every Sdn. Bhd. in Malaysia must appoint at least one Licensed Company Secretary under Section 235 of the Companies Act 2016. This is a legal requirement, not optional. Failure to maintain a co-sec is an offence under Malaysian company law.

The Company Secretary is responsible for filing annual returns with SSM, maintaining all statutory registers and company records, preparing board resolutions and meeting minutes, advising directors on their legal obligations, and managing any changes to the company’s structure or officers. Our director is a Licensed Company Secretary, so you receive this service in-house as part of a fully integrated engagement.

How is your pricing structured?

We do not publish fixed price lists because every business is different. Fees are determined by the nature, complexity, and volume of work involved — factors such as your company’s annual turnover, number of transactions, headcount, and the specific services required all play a role.

What we always provide is a clear, written quote before any engagement begins. There are no hidden charges, no surprise invoices, and no scope creep without prior agreement. To receive a tailored quote, simply WhatsApp us with a brief description of your business and what you need.

Are you e-invoice (MyInvois) ready?

Yes. E-invoicing under LHDN’s MyInvois system is being rolled out in phases across Malaysian businesses, and we are fully equipped to help our clients comply. Phase 1 (August 2024) covers businesses with annual turnover above RM100 million; Phase 2 (January 2025) covers those above RM25 million; and Phase 3 (July 2025) covers all remaining businesses.

We assist with assessing your e-invoicing obligations, integrating your accounting system with MyInvois-compliant software, and training your team on the submission process. If your business falls within any of these phases, contact us now to ensure a smooth transition ahead of your deadline.

Can you handle my tax, accounting, and co-sec together?

Absolutely — this is precisely what we are designed for. As a one-stop firm, we handle your accounting, income tax, company secretarial, payroll, SST, and advisory under a single engagement. This eliminates the coordination problems that arise when different providers manage different parts of your compliance.

Having one firm handle everything means we have a holistic view of your business, can identify planning opportunities across services, and ensure complete consistency in your financial records and filings. Most of our clients find this significantly reduces their administrative burden and total cost of compliance.

How quickly do you respond to client queries?

We commit to responding to all client queries within the same working day, Monday to Friday, 9am to 6pm. This is not a target — it is a service standard we hold ourselves to for every client, regardless of the size of their engagement.

For urgent matters, WhatsApp is the fastest way to reach us. For routine queries, email works well. We do not operate a ticketing system or call centre — you communicate directly with your accountant, every time.

Where are you located?

Our office is located at No. 10.12, Wisma Zelan, Jalan Tasik Permaisuri 2, Bandar Tun Razak, Cheras, 56100 Kuala Lumpur. Office hours are Monday to Friday, 9am to 6pm.

That said, the majority of our client engagements are handled remotely and paperlessly. We work with clients across Malaysia and handle all document exchange, reporting, and communication digitally — so your location is never a barrier to working with us.

Still Have Questions?

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WhatsApp Us — 016-684 2375